Important Information

Check-in, check-out and property rules

To help make your stay at Maison Tulum in Tulum as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.

Check-in 15:00:00

Check-out 12:00:00

Groups

No special conditions apply for groups.

Internet

WiFi is available in all areas and is free of charge.

Parking

No parking available.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 10 years old stay for free when using an existing bed. Children from 11 years old to 17 years old stay for US$20 per person per night when using an existing bed. People no matter the age stay for US$20 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in.
Special requests cannot be guaranteed and may incur additional charges.
Check-in is from 15:00 h to 23:00 h. Out of time guests must contact the hotel to advise.

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Maison Tulum, Tulum