Facilities and services at Maison Tulum
Amenities & Facilities
Top Highlights
- Front desk [24-hour]
- Great food & dining
- Located in heart of Tulum
- Great for activities
Services & Facilities
46 amenities in 14 categories.
Cleaning Services
1 item
- Daily housekeeping
Cleanliness & disinfection
5 items
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against coronavirus
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Linens, towels, and laundry washed in accordance with local authority guidelines
Common Areas
4 items
- Garden
- Outdoor furniture
- Terrace
- Sun deck
Food & Drink
3 items
- On-site coffee house
- Restaurant
- Room service
Food & drink safety
4 items
- Delivered food covered securely
- All plates, cutlery, glasses, and other tableware sanitized
- Physical distancing in dining areas
- Breakfast to-go containers
Front Desk Services
4 items
- Invoice provided
- 24-hour front desk
- Baggage storage
- Tour desk
General
1 item
- WiFi in all areas
Miscellaneous
4 items
- Non-smoking rooms
- Air conditioning
- Designated smoking area
- Family rooms
Physical distancing
4 items
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
- Contactless check-in/out
Pool and Spa
1 item
- Spa
Safety & security
3 items
- Smoke alarms
- Safe
- Fire extinguishers
Safety features
6 items
- Process in place to check health of guests
- Staff follow all safety protocols as directed by local authorities
- First aid kits available
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Access to healthcare professionals
- Hand sanitizer in guest accommodation and common areas
Services
3 items
- Internet
- WiFi
- Free WiFi
Transportation
3 items
- Street parking
- Airport shuttle (additional charge)
- Airport shuttle